Single Digital Gateway is an online solution offering citizens and businesses easy access to information, procedures and assistance and resolution services.
The Single Digital Gateway (SDG) is a tool created based on Regulation (EU) 2018/1724 of the European Parliament and of the Council in October of 2018, the objective of which is to provide online access to information, procedures, assistance services, and problem-solving services.
Simply put, the SDG is intended to facilitate user communication with public administration by offering the online access to individual agendas, and as a part of them, automatic data collection from various public administration information systems. This is one of the steps towards fulfilling the vision “papers should circulate, not people”. As a result, the Single Digital Gateway will reduce the administrative burden and increase user comfort.